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Snagit

Snagit

Overview

What is Snagit?

Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

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Recent Reviews

TrustRadius Insights

SnagIt is a versatile software that is extensively used across organizations for capturing, annotating, marking up, and sharing various …
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Capture Your Ideas!

9 out of 10
April 14, 2023
As a technical writer, my tasks usually involve recording short tutorial videos, taking screenshots of user software, and creating simple …
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Awesome Product

10 out of 10
June 28, 2021
Incentivized
Snag is a great tool. I use it extensively for capturing screens and videos. For quick training documents, there is nothing better. For …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Education

$37.99

Cloud
one-time fee per user

Government & Nonprofit

$53.99

Cloud
one-time fee per user

Perpetual License

$62.99

Cloud
one-time fee per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.techsmith.com/snagit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $62.99 one-time fee per user
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Product Demos

SNAGIT TUTORIAL 2019: Deep Dive Into How To Use Snagit 2019

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Snagit Video Capture Demo

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SnagIt Preset - Save time by replacing All in one with Image Only.

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Snagit Alternative

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Record Your iPhone Screen With Snagit!

YouTube

How to Use Snagit to Record a Quick Screen Share Video

YouTube
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Product Details

What is Snagit?

TechSmith Snagit is a screen capture and recording tool that makes it easier to collect and share information. With editing features and access to a library of templates, users can transform simple captures into professional-quality images, GIFs, and videos.


Information Sharing

Snagit can quickly capture a screen and camera at the same time and instantly share video anywhere. Users can give status updates, deliver feedback, or demonstrate a process without a meeting, call, or long email.

Bringing ideas to life

Snagit's editing tools can be used to add context to a screen capture, as well as redact sensitive information, rearrange objects, and draw on the screen while recording a video.

Working and sharing from anywhere

Snagit's cloud library helps keep captures organized and accessible from multiple devices. Images, videos, and GIFs can be shared via the apps already in use every day.

New in Snagit 2024:

New, modern themes and stamps to elevate screenshots.

Improved scrolling capture to save time by capturing content beyond a screen.

Easier to follow screen recordings with highlighting using the cursor, and animating clicks.

Personalized, in-product guidance on new features and functionality to get started more quickly.

Snagit Video

TechSmith makes two screen recorder products, but which one suits the use case - Snagit or Camtasia - depends heavily on whether the recordings are used to create pictures or videos. This video helps to decide which screen recorder is the correct one for the use case.

Snagit Competitors

Snagit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

Snagit starts at $62.99.

Loom and Zight are common alternatives for Snagit.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Snagit are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(444)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SnagIt is a versatile software that is extensively used across organizations for capturing, annotating, marking up, and sharing various types of content. Users in the IT department rely on SnagIt to create user documentation and to document error messages during software deployments. The built-in capture profiles allow for easy capturing of scrolling windows, resulting in a single image of the entire error message. Additionally, SnagIt's video mode is used by the IT department and business development department alike. The former uses it to create how-to process videos for user training and to document sequences of events for software vendor support departments, while the latter utilizes the web page capture feature to communicate issues and overall performance to developers during the implementation of a new company website.

SnagIt also proves valuable for consultants and individuals seeking effective communication tools. A consultant finds it easier to communicate with others using SnagIt's screen capture feature, allowing for highlighting, trimming, editing, merging, adding text, and blurring personal or irrelevant data. Individuals across departments use SnagIt to expand workspace or keep track of tasks by taking quick screenshots and share them by marking them up with preset keystrokes. Moreover, SnagIt is widely used for producing explainer and training videos, saving time and reducing the need for meetings. In fact, it has replaced several tools for image capture, enabling quick and efficient work including video capture, markup, text addition, and editing.

The technical writing team benefits from SnagIt's capabilities as well. They use it extensively to format images and gifs for documentation, ensuring consistency across a dozen writers. Furthermore, SnagIt comes in handy for capturing snapshots of software both for training manuals and diagnosing technical issues through snapshots of end-users' screens via remote sessions. It is also employed by select individuals to grab screen data, provide comments to screen captures, and create training content.

Several departments find value in utilizing SnagIt to document work instructions and process instructions, capturing real-time data and inserting step-by-step instructions. The training department leverages the software for capturing images for PowerPoint presentations, including screenshots from databases and websites. SnagIt is widely used to capture screenshots for tutorials and troubleshooting system issues, providing delayed still captures with ease. It plays a crucial role in creating end-user help content, sales and support job aids, and various guides as it ensures consistent screenshots and provides easy-to-use image manipulation tools.

Beyond documentation purposes, SnagIt is frequently utilized for capturing and modifying images for blog posts and e-Learning development projects. It is exclusively used for capturing high-quality screenshots for courses, lab guides, student guides, instructor guides, and how-to documentation. SnagIt is also an ideal tool for creating images for internal websites, documenting errors, and providing powerful tools for image creation and manipulation.

The software is not limited to specific departments or roles within an organization. It is widely implemented throughout organizations, enabling easy reporting, content creation, and collaboration. Users in various departments such as HR, learning and development teams, sales, support, product management, IT, technical writing, consulting, and more find value in utilizing SnagIt for their specific needs. The software offers prebuilt tools, shapes, and shortcut keys that enhance usability and save time.

With SnagIt's extensive editing capabilities and capture delay feature, users can easily create interactive content by highlighting steps in screenshots and recording team sessions. It simplifies the process of creating whitepapers, workpapers, demo videos, instructional videos, and capturing errors or functionality issues during testing. Users appreciate the outstanding image and video quality of SnagIt while enjoying the simplicity of its user-friendly interface.

SnagIt's versatility shines through its ability to capture content for reports, support issues, marketing tasks, training purposes, technical documentation, presentations, tutorials, mockups, customer support tutorials, and much more. Users can easily mark up screenshots with annotations like highlights, arrows, text additions or ovals to provide a professional touch to their visuals.

SnagIt has become a standard screen capture software across organizations due to its simple yet efficient capture and editing capabilities. Whether it's capturing screenshots as evidence of software validation work or creating graphics for eLearning materials or customer support materials - SnagIt proves invaluable in enhancing communication clarity and providing visual aids to explain scenarios or situations.

Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.

User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.

Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.

Confusing User Interface: Some users have found the user interface of Snagit to be perplexing and challenging to navigate. They have expressed difficulties in tasks like capturing menus with multiple levels and scrolling web page capture.

Limited Editing Functionality: The editing function of Snagit is considered less user-friendly, with certain options being difficult to locate. Users have mentioned struggling to find specific features and have suggested improvements for a more intuitive editing experience.

Unreliable Video Capture: Users have reported issues with the video capture feature of Snagit, stating that it has been unreliable. Problems include getting stuck on saving files and the inability to record video within an RDP session.

Users have made several common recommendations for Snagit based on their experiences. Firstly, many users suggest trying Snagit to see if its capabilities are useful, particularly in terms of creating and editing images. This recommendation highlights the tool's versatility and value for users. Additionally, some users highly recommend Snagit for capturing and inserting media into presentations, considering it a tremendous tool for work, communication, and task documentation. This endorsement emphasizes Snagit's ability to enhance productivity and collaboration in various professional settings. Lastly, some users advise considering using Snagit in conjunction with Camtasia, another powerful video and presentation tool. This recommendation highlights the compatibility and potential synergy between these two products. Overall, these recommendations reflect the positive user experiences and high value that Snagit offers as a screen capture solution.

Attribute Ratings

Reviews

(1-16 of 16)
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Sanjay KV | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Snagit is used to make content and it plays a crucial role in creating interactive content by highlighting steps in screenshots for the website. It's used across the content creation team. It helps to highlight content in a very interactive way by using Text and Annotation. Snagit [is] also used to record the team session and effective in recording KT.
  • Recording the screen for documentation
  • Adding text and Annotating the screenshot
  • Editing the past screenshot
  • Accessing the screenshot library
  • Recording with webcam and screen aspect ration need to be improved
  • Adding more Tutorials to the help section to make learning curve faster
Especially with content creation, Sangit worked more than expected. There were scenarios [where] users had to go back and correct the procedure in the screenshot, and normally users have to repeat the process and take the screenshot again, but Snagit provides the flexibility to go to the library and change the screenshot.
Rob Harol | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a leader in an organization powered by volunteers working on a fixed schedule, Snagit is an essential training tool for those required to provide project-level guidance. The ability to take and annotate screenshots that we can use to provide at-a-glance best practices for our volunteer workers is a hugely impactful tool and a great way to maximize training opportunities. Additionally, it allows us to be economical in our words and provide visual learnings in real-time.
  • Easy to use – no training is required, the tools provided are beyond intuitive.
  • Fast – with integration into your toolbar, you're never more than a click away from what you need.
  • Sharable – literally (well not really, but you know what I mean) a million ways to share your output with co-workers or save for future use.
  • Asset library – at times you might assume you can use Snagit as a low-budget wireframing tool, but the limited selection of available assets makes for rudimentary wireframes.
  • Version history – an easier way to save versions would provide some next level capabilities to the suite of tools.
  • Notes – would love to see a notes feature that lives outside of your actual screenshot.
Well suited for:
  • Online training and education -- tools are well suited for quick, in-the-moment lessons in sharing best practices.
  • Video recording features seemingly improve with every new product release. This feature was once an afterthought for me but is now essential.
  • Quick annotations are a breeze with Snagit, and they are super easy to share on the fly.
Don't buy if:
  • You think this will be a design or wireframing tool. It is not made for that level of detail or professionalism. Screen captures are its calling card.
May 11, 2021

I Heart Snagit!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Snagit to mock up UI changes, create customer support tutorials, and give customers clarity when words aren't enough to "show" them how to fix a problem. I've used it for YEARS now - I lovingly refer to it as "Photoshop for Dummies" because it's so easy to use and lets me quickly and easily edit images or create new mockups on the fly to pass to our design team.
  • Image editing.
  • Copy/pasting/moving separate elements.
  • Saving your work.
  • Keyboard shortcuts.
  • Sometimes the keyboard shortcuts stop working for no reason or it's VERY slow to respond to the capture command - like so slow that by then I've taken a manual screenshot and saved it....3 minutes later Snagit is ready to capture. Not sure why that happens!
  • A better quick menu for inserting characters would be great.
  • Would love more modern/improved stamp options.
  • Would also love a way to set my own defaults for callouts, text, etc.
Well suited for those who aren't proficient in Photoshop, anyone who needs an intuitive tool to create and edit images. Less appropriate for full scale design teams - this isn't Illustrator, and that's okay - we don't need it to be!
Rosalie Byrnes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our technical writing team uses Snagit for all screenshots and gifs of the platform in our documentation. We generally use Snagit for editing screenshots, taking them instead with the MacBook's built-in screenshot tool or with a Chrome extension. We use Snagit for capturing and editing gifs. We all use the premium version.
  • Capturing videos, editing them, and saving as GIFs, all in the same software. The ability to remove the cursor from view is a particularly valuable to creating seamless, looping GIFs.
  • The ability to create a set of stamps outside of Snagit then import them into Snagit has been great for our team. We can share a standardized set of stamps developed in Lucid Chart, great for numbering images.
  • Editing images and adding highlight boxes is pretty simple and streamlined. It's not a power tool like Photoshop but it more than serves our needs. We mainly focus on minor image edits (removing elements, adjusting elements) and adding highlight boxes or stamps.
  • Snagit's toolbar icon lets me easily capture videos and images, including controlling settings like whether or not to capture the cursor, right from my MacBook's toolbar.
  • I'd love to see more video editing abilities. For example, adding a highlight box inside of a movie before saving it to a GIF.
  • Snagit has limited font options when adding and editing text. Integrating with Google fonts or even adding support/making it clear how to add custom fonts would improve usability.
  • Adding the ability to fill while erasing. For example, if erasing an element from a white background, auto-fill in the erased patch with white, or some other custom color. Instead, I have to rely on copy/pasting from other areas in the picture.
Snagit is great for simple image production and GIF creation. It can't support advanced video editing beyond trimming sections from the video. For more advanced video editing or tracking, another software would be better. But, for capturing simple videos and downloading them as GIFs, Snagit is efficient and effective. Our entire team uses Snagit for editing screenshots of our platform, and occasionally for capturing images (the resolution isn't great so it's not our preferred method of capturing images). For simple editing like adding highlight boxes, stamps, cropping, and copy/pasting to hide or add elements, Snagit does a good job. Overall Snagit isn't a power image editing tool, but for simple, streamlined image editing and GIF creation, Snagit works well for our team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Snagit is a critical tool that we use here in Information Systems to help with our technical support and training. It is an invaluable tool for showing exactly where an issue is and how to find different elements of an application. We even use it with the screen recording videos to show exactly how to utilize different functions.
  • Marking up screenshots in clear ways.
  • selecting and allowing manipulation within screenshots (cropping, etc.).
  • Blurring selectively without distracting.
  • Unable to record video within an RDP session.
  • Uses significant memory.
  • Learning curve takes a little while but once you know the tool it works well.
I suggest Snagit to everyone I talk to that works in any technology space, as I feel that every single employee in any technology space can benefit from the tool. This allows everyone from Accounts Payable to Human Resources to the IT Helpdesk can use Snagit and have huge productivity gains.
April 07, 2021

Saves time!

Jennifer Magoon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used across the organization but only by those who specifically ask for it. It is oftentimes used by project managers, or those in Learning and Development to create visuals. The business problem Snagit addresses is that the snipping tool provided by Microsoft is not sufficient to allow for the markups on visuals that lead to better presentations.
  • Capture all or part of a screen or capture a screen recording. I use Snagit to quickly show someone how to do something via screen video capture, or to mark up a screen capture with steps (1, 2, 3)
  • Snagit houses all of your snips without having to save them. You can go back in time and find screen snips you took years ago where as with the snipping tool you need to save your snips.
  • I love the call out feature, the highlighter, and the step features. It makes markup quick and easy.
  • I wish Snagit had a record feature for webcam. I know I can use Camtasia, but I am always in Snagit and it would be helpful to have it there.
  • The stamps are limited and you have to buy more if you want to add additional ones. I feel they should be included in the license cost.
  • I wish there was a tool like photoshop where you can clone part of the picture. If I want to hide something, I have to create a shape the same color and insert it over where I cut it out.
I use Snagit on a daily basis at least a number of times per day. I use it to capture screenshots mostly. In a meeting and they did not share the deck? Snagit. Someone shared something important in the chat and you don't want to lose it? Snagit! Want to annotate screenshots? Snagit. Want to create step-by-step instructions? Snagit.

Probably not appropriate if you want to create super custom-looking things as if you want to bring in other stamps etc, you need to purchase them. You could however get creative and save images you find online, and bring them in as part of your snag it, but that is a bunch of extra steps.
December 07, 2019

Snagit Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Snagit is currently being used by our Learning Management System department and allows us to capture screenshots within our LMS. It gives us the ability to create job aids for our users.
  • The layout is very simple and not clustered.
  • Saves screenshots in one space to use access easily.
  • The ability to share content to our SME’s for review.
  • More options to share images.
  • More visual options.
Snagit is well suited for creating visual presentations either by using the image capture option or video recording option. The ease of use and layout within the program is very beneficial as an admin. We create visual job aids within a PDF or through video.
Gary Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Snagit is used primarily for screen capture to be included in HTML-formatted emails, documentation in pdf or doc format, and our HelpDesk ticket system. The IT department mainly uses this for developers and DevOps as well as the marketing department in creating tickets.
  • Snagit provides easy screen capture when tied to the PrnScrn Windows keyboard key (or other assigned key).
  • Once a region is captured, it is easily edited to reduce the image size and resolution as well as annotate with the highlighter, pointer, shape, and other "tools."
  • Captures can then either be copied to the clipboard for pasting in emails or saved as files in various formats.
  • I find the Snagit editor handy for editing existing images by cropping, resizing, annotating, etc. as an alternative to other image editors.
  • Snagit can capture images that are larger than displayed by automatically scrolling the image. Sometimes, this does not work well; either the resulting image is not complete or not scrolled at all (version 13).
  • Snagit has many functions and can get confusing. Basic functionality is easy, but some advanced features require a learning curve and viewing of tutorials.
  • I find some settings are not remembered. For example, drawing a rectangle around something to highlight may hide what's inside the rectangle. I then have to undo that shape, enable a transparent fill (instead of white fill), and try again (version 13).
I like Snagit and use it daily. I recommend the utility to everyone, including my wife and kids.
Jamie Drahos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Snagit is being used by individual contributors at our organization. Clearly, the primary function is for screenshots, but it also works well for basic video editing, gif creation, and training step layouts. Techsmith continues to add useful functionality to Snagit, which makes the nominal upgrade fee acceptable. The gif creation tool has allowed us to create basic training steps by screen-recording the process and publishing to a gif. This made the roll-out of our new eCommerce solution easier with basic training on each screen.
  • Screenshot markup is fantastic and has become the standard for a simple workflow.
  • Gif creation from videos/screen-recordings is a great feature.
  • Training step layout is a promising new feature that can replace MS Word for basic process instruction.
  • Combine the capture and editor tool into one. They have always been separate, but it would be less confusing for new users if they were just one program.
  • Computer resource management. The program will take away some of your CPU and memory even when idle. I understand this for the video functionality, but I feel this is one area that could be optimized.
  • Better editor toolbar. As Techsmith adds new features to the editor, they are hidden under a sub-menu of the main toolbar. This causes me to forget about some functionality because it is not front and center.
Anyone that has to create content from screenshots and/or basic screen-recordings will find Snagit to be a valuable tool. It allows you to be more creative with your images and videos than standard Windows programs.
James Kayten | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I use Snagit on an occasional basis when the need to provide imagery comes up. I used it extensively while learning a CAD program and for consulting support. I also use it to record any number of absurdities that arise on websites that are supposed to provide customer support.
  • It's very useful for sharing in a variety of formats
  • It can be used to create a process video
  • It's relatively inexpensive
  • The annotation and editing tools are clunky
  • The interface is unattractive and uninspired
  • Trying to do anything more than the basic task of taking a screenshot is a nuisance.
As I've already stated. The simple task of taking a screenshot or selection thereof is simple enough, but the viewer and the editing tools and interface are clunky, poorly designed and unattractive. Snagit is an application one will readily replace when something better comes along.
Relton McBurrows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our department is focused on learning and development. We use Snagit to capture screenshots (photo and video) for use in tutorials. Outside of our department, Snagit is used to screen capture issues with systems that I help to manage for troubleshooting. Creatively, Snagit steps in where most use Microsoft's Snipping Tool. Often times for our tutorials, we need to capture a delayed still. Snagit accomplishes this task with ease.

  • Snagit handles delayed screenshots extremely well.
  • Abilities to add frequent functions to your profile for quick access is a great time and effort saver.
  • Seamless connection to video editing resources is a great bonus for increasing workflow efficiency.
  • Snagit doesn't do a good job of remembering your last chosen file type. If I'm capturing and saving my images mostly to PNG, I would expect the application to save primarily to PNG.
  • Likewise, an ability to apply a naming scheme to files would increase efficiency.
  • Snagit isn't a full function image editor, but adding more tools to its belt would improve my likelihood to use this product exclusively.
Snagit is well suited to capture screens for troubleshooting and tutorial purposes. We build documents, sites, and courses with image gathered using Snagit. However, if you're looking for higher features for screen capture such as cursor highlighting, you'll need to look into spending more for Camtasia.

Snagit has limited image editing features, so it less suited for manipulating the images that you capture.
Melissa Odom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Snagit is used at my organization on a per user requested system so I'm not sure how wide-spread it is since I'm not in IT. I know the majority of people on my two teams of HR and Learning & Development use it and love it. I have often used it while in a meeting or demo and people have asked what it is since it was so many more features that the Snippet tool and then they request it from IT.
  • Quick screen grabs to refer to later. They can reside in the library or be saved out in many different formats. I often grab a screenshot to have it one monitor while I move to a different part of the system I grabbed the screenshot from as a reference when making system changes.
  • Once you capture the screenshot you can highlight, magnify, blur out, add a big red arrow etc. This is perfect for a quick email to someone to help support what they are trying to do or add to your documentation.
  • The ability to select a region, window or many other quick tools really helps narrow down what you want to show.
  • Panoramic capture is the bomb! You select your area, then start the capture then scroll through the data and it captures it all in one screenshot!
  • You can create a quick video with a voice over and save as MPEG to send to a user or tech support to better explain than typing out what problem you are seeing.
  • So easy to use and intuitive!
  • I seriously can't think of one thing yet each time they have a release it has some new cool thing. I've been using them for 20 years and 3 different organizations and cannot live without this software.
I use this multiple times on a daily basis and can't think of anyplace I would not find it appropriate. I use it to create technical documentation, show a colleague something I am seeing (way better than words!), create a step by step problem recreation for tech support, capture a scrolling error message, and the list could go on endlessly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Snagit is used for training purposes. Support staff use the tool to document and visualize the end user experience by showing exact step by step instructions for end users to follow when setting up new software. The IT department and training department teams are the primary users of the tool.
  • Works great on PC and Mac
  • Records from Google Hangout and Skype sessions
  • Webcam recording is easy to setup
  • Perhaps include sharing functionality with other apps or social media
  • Send screenshots to multiple target locations
  • Bring back the text capture functionality, this was removed in version 12
Well suited to drive business training and communication among groups of people that have varying levels of skills. It also complements face to face training and programming and can be optimized for online learning. It's also great to use in a classroom setup with on ground students and online students to visually see what the on ground students see in front of them.
Kaitlin Rawley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Snagit both in our customer support department and in our marketing department. Selling software often involves a LOT of explaining as does onboarding new users. We use Snagit to capture what our software product can do in action and use these images and videos from snagit, to build a clearer picture of our product for our potential and existing customers.
  • Snagit makes it easy to screenshot a webpage or document that scrolls beyond what is currently visible on your screen. Very helpful for someone who works primarily off a small laptop all day.
  • We heavily annotate screenshots for our help pages, FAQs, and when answering customer emails. Snagit has lots of helpful tools built in to do this easily and professionally.
  • I've also used Snagit to create simple graphics too. It makes combining multiple image files and adding text really really easy.
  • I would love to see them continue to expand their suite of tools you can use for video and editing.
  • Similarly, they've done a good job of expanding their annotations and tools for design/graphics over the years and always love to see more of these.
Snagit is great for capturing screen shots and videos to use in Help Desk documentation, customer support emails, FAQs, and marketing materials. The ability to quickly edit and annotate these images and videos helps create a quick turnaround for our team and publish these materials faster. The simplicity of the program has made it easy for people across multiple departments to use.
Richard Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use Snagit to capture and modify images I use in blog posts on my website and for all my e-Learning development projects.
  • It provides a simple intuitive interface that makes the entire process of capturing and editing images easy. It also fits into my current design workflow seamlessly.
  • It provides the ability to created animated gifs. This allows me to showcase how an interaction would look and work for my clients during the prototype and design phase.
  • I also use it to provide feedback by capturing screen shots and making notes/comments for other developers.
  • Automatically delete captures after a set period of time.
  • Continue to make in-product help more adaptable to user's skill level.
  • Additional filters that can be applied to image captures.
Areas where Snagit is well suited include:
  • screen captures for of images/videos
  • annotating images
  • cropping/editing
  • creating animated gifs to show processes/interactions
  • resizing images
  • recording video of how tos
William Ruthrauff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I primarily use Snagit for creating images for the many internal web sites I manage. Snagit allows me to easily create images with the suite of tools provided. These tools offer the same power found in more expensive programs. I also use Snagit to document errors I may receive while working in programs, as this allows for easier reporting. Often I will create videos which can be used as a training tool. This is such a versatile tool that I can't image working without it.
  • Creating PNG files with a transparent background so they can be used within any media (word processors, presentation software, web pages).
  • Quick videos are easily created within Snagit. These videos are a valuable tool for training as users can refer back to them when needed.
  • The output accessories are great too. This allows integration with popular software and storage solutions.
  • It is a great way to document steps on a screen print. The stamps tool has predefined styles of stamps that automatically increment when pasted on an image. So the user doesn't need to create a 1, 2, 3, etc.
  • Quick and easy way to resize an image to fit your project. Much quicker than using a more expensive software tool.
  • It would be beneficial to work with different layers before you "flatten" the image as a final project.
  • Expansion of the available stamps.
  • More refined selection capability when doing a scrolling capture.
Anytime you need a quick and easy way to clip, resize, and manipulate a static image with a set of powerful tools, then this is program is for you. I use it so much during the course of my workday that not having it available would make my job more difficult. I seem to always find a use for it, whether I'm responding to an email (providing an image within for clarity on a subject), documenting software problems, or creating a short video to instruct someone on how to perform an action. It just fits in so nicely into your work day.
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